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Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
Hello everyone,
I've got a little problem with instalation Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01.
I'm from poland if anyone can tell me what to do in polish, then i'll be satisfied, if not then is also good :)
here i s log file:
[09/18/17 21:19:53] DUP Framework EXE Version: 3.0.94.1
[09/18/17 21:19:53] DUP Release: 923PHX00-00
[09/18/17 21:19:53] Intializing framework...
[09/18/17 21:19:56] logo.png
[09/18/17 21:20:05] User Command: attended
[09/18/17 21:20:05] DUP Capabilities Value: 16777215 (0xFFFFFF)
[09/18/17 21:20:05] DUP Vendor Software Version: 12.8.2.1000
[09/18/17 21:20:05] Local System/Model Compatible with this Package? Yes
[09/18/17 21:20:05] Local System OS Version: 6.2.0.0
[09/18/17 21:20:05] OS Compatible with this Package? Unknown
[09/18/17 21:20:05] Local System OS Language: Unknown
[09/18/17 21:20:05] Language Compatible with this Package? Unknown
[09/18/17 21:20:06] Identified Behavior : attended
[09/18/17 21:20:06] Temporary payload log file name: C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP83A0.tmp
[09/18/17 21:20:06] Translated Command Line : DDrvLdr.exe /report "C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP83A0.tmp"
[09/18/17 21:20:06] Path : C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
[09/18/17 21:20:06] Identified Behavior : attended
[09/18/17 21:20:15] Append Vendor Software Log: C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP83A0.tmp
[09/18/17 21:20:15]
--- Start of Vendor Software Log ---
[09/18/17 21:20:15] Unicode payload log file detected.
[09/18/17 21:20:15] 2017:09:18 21:20:07:182:
2017:09:18 21:20:07:182: >>> Log start
2017:09:18 21:20:07:182: Single-instance mutex has been obtained
2017:09:18 21:20:07:182: Core version: 2.5.24
2017:09:18 21:20:07:182: Setup version: 2.0.40.0
2017:09:18 21:20:07:198: Command line: "C:\ProgramData\Dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\SetupRST.exe" /report "C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP83A0.tmp"
2017:09:18 21:20:07:198: OS data: 6-2-1-0 64-bit
2017:09:18 21:20:07:198: System up time: 12421 sec
2017:09:18 21:20:07:198: Reboot pending: Yes
2017:09:18 21:20:07:198: Current UI language: 0415
2017:09:18 21:20:07:260: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
2017:09:18 21:20:07:323: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
2017:09:18 21:20:07:370: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
2017:09:18 21:20:07:416: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
2017:09:18 21:20:07:479: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
2017:09:18 21:20:07:526: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 1
2017:09:18 21:20:07:573: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
2017:09:18 21:20:07:620: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
2017:09:18 21:20:07:666: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
2017:09:18 21:20:07:745: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
2017:09:18 21:20:07:807: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
2017:09:18 21:20:07:870: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
2017:09:18 21:20:07:916: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
2017:09:18 21:20:07:963: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
2017:09:18 21:20:08:026: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
2017:09:18 21:20:08:088: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
2017:09:18 21:20:08:135: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 3
2017:09:18 21:20:08:198: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
2017:09:18 21:20:08:260: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
2017:09:18 21:20:08:307: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
2017:09:18 21:20:08:354: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
2017:09:18 21:20:08:401: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
2017:09:18 21:20:08:448: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
2017:09:18 21:20:08:495: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
2017:09:18 21:20:08:541: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
2017:09:18 21:20:08:557: Loading language 0415
2017:09:18 21:20:08:557: E Reboot is pending
2017:09:18 21:20:15:354: Dumping properties (25 total)
2017:09:18 21:20:15:354: RST_SERVICE=1
2017:09:18 21:20:15:354: RST_UI=1
2017:09:18 21:20:15:354: RST_TRAY=1
2017:09:18 21:20:15:354: IIF_HASICC=0
2017:09:18 21:20:15:370: IIF_LOGFOLDER=C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
2017:09:18 21:20:15:370: IIF_SETUPVERSION=2.0.40.0
2017:09:18 21:20:15:370: IIF_PACKAGEVERSION=12.8.2.1000
2017:09:18 21:20:15:370: IIF_SETUPPATH=C:\ProgramData\Dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
2017:09:18 21:20:15:370: IIF_CACHELOC=C:\ProgramData\Intel\Package Cache\{409CB30E-E457-4008-9B1A-ED1B9EA21140}
2017:09:18 21:20:15:370: IIF_OS=6.2
2017:09:18 21:20:15:370: IIF_OSSERVICEPACK=0
2017:09:18 21:20:15:370: IIF_IS64=1
2017:09:18 21:20:15:370: IIF_NET20=1
2017:09:18 21:20:15:370: IIF_NET30=1
2017:09:18 21:20:15:370: IIF_NET35=1
2017:09:18 21:20:15:370: IIF_NET40CLIENT=1
2017:09:18 21:20:15:370: IIF_NET40FULL=1
2017:09:18 21:20:15:370: IIF_NET45CLIENT=1
2017:09:18 21:20:15:370: IIF_NET45FULL=1
2017:09:18 21:20:15:370: IIF_ICCINSTALLEDPATH=C:\Program Files (x86)\Intel\Intel Control Center
2017:09:18 21:20:15:370: IIF_INSTALLEDPACKAGEVERSION=12.8.2.1000
2017:09:18 21:20:15:370: IIF_INSTALLFOLDER=C:\Program Files\Intel\Intel(R) Rapid Storage Technology
2017:09:18 21:20:15:370: IIF_LANGCOUNTRY=pl-PL
2017:09:18 21:20:15:370: IIF_RESOURCEFOLDER=C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp
2017:09:18 21:20:15:385: IIF_EXITCODE=20001
2017:09:18 21:20:15:385: Exit code (command line): 1603
2017:09:18 21:20:15:385: >>> Log End
[09/18/17 21:20:15]
--- End of Vendor Software Log ---
[09/18/17 21:20:15] Vendor Software Return Code: 1603
[09/18/17 21:20:15] (FileUtility::DeleteDirectoryTree): *** DeleteFile() has reported failure. The error message reported by the system is: Odmowa dostępu.
[09/18/17 21:20:19] logo.png
[09/18/17 21:20:19] Name of Exit Code: DEP_SOFT_ERROR
[09/18/17 21:20:19] Exit Code set to: 3 (0x3)
[09/18/17 21:20:19] Result: FAILURE
[09/18/17 21:20:29] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01.txt
[09/18/17 21:21:35] Name of Exit Code: DEP_SOFT_ERROR
[09/18/17 21:21:35] Execution terminated at date-time 09/18/17 21:21:35
[09/18/17 21:21:35] ######
[09/18/17 21:21:55] Update Package Execution Started
[09/18/17 21:21:55] DUP Framework EXE Version: 3.0.94.1
[09/18/17 21:21:55] DUP Release: 923PHX00-00
[09/18/17 21:21:55] Intializing framework...
[09/18/17 21:21:55] logo.png
[09/18/17 21:22:06] User Command: attended
[09/18/17 21:22:06] DUP Capabilities Value: 16777215 (0xFFFFFF)
[09/18/17 21:22:06] DUP Vendor Software Version: 12.8.2.1000
[09/18/17 21:22:06] Local System/Model Compatible with this Package? Yes
[09/18/17 21:22:06] Local System OS Version: 6.2.0.0
[09/18/17 21:22:06] OS Compatible with this Package? Unknown
[09/18/17 21:22:06] Local System OS Language: Unknown
[09/18/17 21:22:06] Language Compatible with this Package? Unknown
[09/18/17 21:22:08] logo.png
[09/18/17 21:22:08] logo.png
[09/18/17 21:22:08] Name of Exit Code: SUCCESS
[09/18/17 21:22:08] Exit Code set to: 0 (0x0)
[09/18/17 21:22:08] Result: SUCCESS
[09/18/17 21:22:18] Open file: explorer
[09/18/17 21:22:59] Name of Exit Code: SUCCESS
[09/18/17 21:22:59] Execution terminated at date-time 09/18/17 21:22:59
[09/18/17 21:22:59] ######
[09/18/17 21:24:00] Update Package Execution Started
DUP Framework EXE Version: 3.0.94.1
[09/18/17 21:24:00] DUP Release: 923PHX00-00
[09/18/17 21:24:00] Intializing framework...
[09/18/17 21:24:00] logo.png
[09/18/17 21:24:01] User Command: attended
[09/18/17 21:24:01] DUP Capabilities Value: 16777215 (0xFFFFFF)
[09/18/17 21:24:01] DUP Vendor Software Version: 12.8.2.1000
[09/18/17 21:24:01] Local System/Model Compatible with this Package? Yes
[09/18/17 21:24:01] Local System OS Version: 6.2.0.0
[09/18/17 21:24:01] OS Compatible with this Package? Unknown
[09/18/17 21:24:01] Local System OS Language: Unknown
[09/18/17 21:24:01] Language Compatible with this Package? Unknown
[09/18/17 21:24:02] Identified Behavior : attended
[09/18/17 21:24:02] Temporary payload log file name: C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP1FA2.tmp
[09/18/17 21:24:02] Translated Command Line : DDrvLdr.exe /report "C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP1FA2.tmp"
[09/18/17 21:24:02] Path : C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
[09/18/17 21:24:02] Identified Behavior : attended
[09/18/17 21:24:06] Append Vendor Software Log: C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP1FA2.tmp
[09/18/17 21:24:06]
--- Start of Vendor Software Log ---
[09/18/17 21:24:06] Unicode payload log file detected.
[09/18/17 21:24:06] 2017:09:18 21:24:03:511:
2017:09:18 21:24:03:511: >>> Log start
2017:09:18 21:24:03:527: Single-instance mutex has been obtained
2017:09:18 21:24:03:527: Core version: 2.5.24
2017:09:18 21:24:03:527: Setup version: 2.0.40.0
2017:09:18 21:24:03:527: Command line: "C:\ProgramData\Dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\SetupRST.exe" /report "C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP1FA2.tmp"
2017:09:18 21:24:03:527: OS data: 6-2-1-0 64-bit
2017:09:18 21:24:03:527: System up time: 12657 sec
2017:09:18 21:24:03:527: Reboot pending: Yes
2017:09:18 21:24:03:527: Current UI language: 0415
2017:09:18 21:24:03:574: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
2017:09:18 21:24:03:621: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
2017:09:18 21:24:03:667: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
2017:09:18 21:24:03:699: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
2017:09:18 21:24:03:792: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
2017:09:18 21:24:03:886: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 1
2017:09:18 21:24:03:933: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
2017:09:18 21:24:04:011: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
2017:09:18 21:24:04:058: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
2017:09:18 21:24:04:089: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
2017:09:18 21:24:04:136: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
2017:09:18 21:24:04:183: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
2017:09:18 21:24:04:230: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
2017:09:18 21:24:04:277: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
2017:09:18 21:24:04:324: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
2017:09:18 21:24:04:386: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
2017:09:18 21:24:04:433: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 3
2017:09:18 21:24:04:496: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
2017:09:18 21:24:04:558: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
2017:09:18 21:24:04:605: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
2017:09:18 21:24:04:652: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
2017:09:18 21:24:04:699: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
2017:09:18 21:24:04:730: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
2017:09:18 21:24:04:777: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
2017:09:18 21:24:04:839: Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
2017:09:18 21:24:04:839: Loading language 0415
2017:09:18 21:24:04:855: E Reboot is pending
2017:09:18 21:24:06:699: Dumping properties (25 total)
2017:09:18 21:24:06:699: RST_SERVICE=1
2017:09:18 21:24:06:699: RST_UI=1
2017:09:18 21:24:06:699: RST_TRAY=1
2017:09:18 21:24:06:699: IIF_HASICC=0
2017:09:18 21:24:06:699: IIF_LOGFOLDER=C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
2017:09:18 21:24:06:699: IIF_SETUPVERSION=2.0.40.0
2017:09:18 21:24:06:699: IIF_PACKAGEVERSION=12.8.2.1000
2017:09:18 21:24:06:699: IIF_SETUPPATH=C:\ProgramData\Dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
2017:09:18 21:24:06:714: IIF_CACHELOC=C:\ProgramData\Intel\Package Cache\{409CB30E-E457-4008-9B1A-ED1B9EA21140}
2017:09:18 21:24:06:714: IIF_OS=6.2
2017:09:18 21:24:06:714: IIF_OSSERVICEPACK=0
2017:09:18 21:24:06:714: IIF_IS64=1
2017:09:18 21:24:06:714: IIF_NET20=1
2017:09:18 21:24:06:714: IIF_NET30=1
2017:09:18 21:24:06:714: IIF_NET35=1
2017:09:18 21:24:06:714: IIF_NET40CLIENT=1
2017:09:18 21:24:06:714: IIF_NET40FULL=1
2017:09:18 21:24:06:714: IIF_NET45CLIENT=1
2017:09:18 21:24:06:714: IIF_NET45FULL=1
2017:09:18 21:24:06:714: IIF_ICCINSTALLEDPATH=C:\Program Files (x86)\Intel\Intel Control Center
2017:09:18 21:24:06:714: IIF_INSTALLEDPACKAGEVERSION=12.8.2.1000
2017:09:18 21:24:06:714: IIF_INSTALLFOLDER=C:\Program Files\Intel\Intel(R) Rapid Storage Technology
2017:09:18 21:24:06:714: IIF_LANGCOUNTRY=pl-PL
2017:09:18 21:24:06:714: IIF_RESOURCEFOLDER=C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp
2017:09:18 21:24:06:714: IIF_EXITCODE=20001
2017:09:18 21:24:06:714: Exit code (command line): 1603
2017:09:18 21:24:06:714: >>> Log End
[09/18/17 21:24:06]
--- End of Vendor Software Log ---
[09/18/17 21:24:06] Vendor Software Return Code: 1603
[09/18/17 21:24:07] logo.png
[09/18/17 21:24:07] Name of Exit Code: DEP_SOFT_ERROR
[09/18/17 21:24:07] Exit Code set to: 3 (0x3)
[09/18/17 21:24:07] Result: FAILURE
[09/18/17 21:24:08] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01.txt
[09/18/17 21:44:20] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01.txt
This is an update, so idont really know why it's not working?
Maybe i need to stop antivirus or do sth. else.
Please, help me to solve this frustrating problem. :)