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vikramroy
Copper

Service Tag <ADMIN NOTE: Service tag removed per privacy policy> || DELL Inspiron 14z 5423 || Laptop Dead

Hi,

I Purchased this Laptop few years back. Now it stopped working suddenly. Am in India right now but when i consulted the Dell Exclusive store here they say its not repairable. Kindly suggest. I never fell down nor got damaged by any external source. I wanted to get it repaired or may be send it back to recycling if possible.

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2 Replies
ejn63
Diamond

RE: Service Tag <ADMIN NOTE: Service tag removed per privacy policy> || DELL Inspiron 14z 5423 || Laptop Dead

We cannot assist without knowing  why the shop said it's not repairable.

How old is "a few years"?  Any system more than three years old likely isn't worth a major repair such as a replacement system board -- even if a board is available.

This is a low-end system -- if it requires a mainboard change, it's likely not worth the repair, as the shop has told you.

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RE: Service Tag <ADMIN NOTE: Service tag removed per privacy policy> || DELL Inspiron 14z 5423 || Laptop Dead

<he has a brick and does not know what to do with it>

1.  I tinkered with machines for a while and I know sometimes there are ways to breathe life into something that a sale person says is a dead piece of equipment.

a. I assume it was a sales person not a technician so on a business stand point... yes just get a new one.

b. If you know how to repair computers then you can just tinker around with it and see if you can get it to fire up.

c.  Try this.  If it does not boot up at all.  Remove the battery and try to turn it on with just the AC power connected to it.  There is some ACPI thing that I know about.  

d.  You can also try another wattage AC power supply.  This may get passed something when the AC adapter just cannot be recognized anymore.

Second opinions are cool but I would not go back to the sales man and say he lied.

My laptop is a Dell E4300 with dual boot Linux/Windows.

-Windows XP Desktop Support-General Studies A.S.
-Just a loser with a 2 year degree.
-"If you feed me then watch me get a project done."

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