dpendrey
1 Copper

Sleep/Hibernate Failing

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Hi all,

I'm having troubles with sleep and hibernation on my Dell Inspiron 3537. If I tell it to hibernate the computer shuts down remarkably quickly. Then when I go to resume from hibernation either it just hangs on a black screen until I force shut down, or it boots up freshly.

Looking in the event viewer I'm getting messages like:

  • Windows failed to resume from hibernate with error status 0xC0000001.
  • The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000113 (0x0000000000000017, 0xffffe0015bc7a010, 0x0000000000000000, 0x0000000000000000). 

and

  • The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Any ideas on how to tackle this one? It's fresh out of the factory last week so all the drivers should be up to date. Any help would be greatly appreciated.

Cheers,
Dave

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1 Solution

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dpendrey
1 Copper

RE: Sleep/Hibernate Failing

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Yes! I did get there in the end luckily. First I re-installed the AMD Radeon HD 8670M driver. That then resulted in Windows not loading any video drivers the next time I booted up, but I could suddenly hibernate and sleep freely. So I reinstalled the AMD driver again, and suddenly I couldn't hibernate/sleep. So then I installed the Intel HD Graphics 4400 Driver driver from the Dell support site. It warned me I was overwriting a newer driver but went ahead anyway.

Now Windows Update is nagging be about my outdated driver, but I'm not game enough to try to upgrade it until later. I can sleep and hibernate to my hearts content once more

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codyvero
1 Copper

RE: Sleep/Hibernate Failing

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Were you able to resolve this?  Also, by chance does you dell have the Intel HD Graphics driver?

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dpendrey
1 Copper

RE: Sleep/Hibernate Failing

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Yes! I did get there in the end luckily. First I re-installed the AMD Radeon HD 8670M driver. That then resulted in Windows not loading any video drivers the next time I booted up, but I could suddenly hibernate and sleep freely. So I reinstalled the AMD driver again, and suddenly I couldn't hibernate/sleep. So then I installed the Intel HD Graphics 4400 Driver driver from the Dell support site. It warned me I was overwriting a newer driver but went ahead anyway.

Now Windows Update is nagging be about my outdated driver, but I'm not game enough to try to upgrade it until later. I can sleep and hibernate to my hearts content once more

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dpendrey
1 Copper

RE: Sleep/Hibernate Failing

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UPDATE: I tried installing the Windows Update of the up to date display driver, and was unable to hibernate once more. I've gone back to the older Intel HD Graphics 4400 driver and all is well once more

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otpaul1
1 Copper

RE: Sleep/Hibernate Failing

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I'm having troubles with sleep and hibernation on my Dell LATITUDE E5420If I tell it to hibernate the computer shuts down remarkably quickly. Then when I go to resume from hibernation either it just hangs on a black screen until I force shut down, or it boots up freshly.

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