adamatboxer
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Solid amber indicator light - Inspiron 11 3137

When my Dell Inspiron 11 is plugged in, the power/battery indicator light is solid amber. When it's unplugged, it's somewhere between amber and white--almost like a pinkish white. It's charging and working fine both plugged in and on battery power.

Another symptom that has started at about the same time is that the USB ports don't seem to be recognizing hardware and when I ran a diagnostic, I got an error W11US-362 error (haven't figured out where I'm supposed to look it up!).

Any advice about what to do next? Thanks in advance.

Adam

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