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sanj.k
1 Copper

Sound/Audio Distortion on XPS 13

I cam across your profile hoping you can help me.

I own an XPS 13 - 9350 which I purchased last year.

The sound worked fine but then because distorted. So then I downloaded and installed a previous version of a driver.

Now on the 13th Aug I was asked to update my drivers by Dell. I did. and then the sound became distorted.

I called the support team who determined that its a software issue not hardware that's distorting the sound - quite possibly due to Realtek driver.

However Ive tried to uninstall this and reinstall and to install an older version but nothing.

Any help is appreciated.

Thanks

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Saltgrass
4 Germanium

RE: Sound/Audio Distortion on XPS 13

Since you appear to be aiming your question to one specific person, could you specify who?

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XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

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