1 Copper

Sound/Audio Distortion on XPS 13

I cam across your profile hoping you can help me.

I own an XPS 13 - 9350 which I purchased last year.

The sound worked fine but then because distorted. So then I downloaded and installed a previous version of a driver.

Now on the 13th Aug I was asked to update my drivers by Dell. I did. and then the sound became distorted.

I called the support team who determined that its a software issue not hardware that's distorting the sound - quite possibly due to Realtek driver.

However Ive tried to uninstall this and reinstall and to install an older version but nothing.

Any help is appreciated.


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4 Germanium

RE: Sound/Audio Distortion on XPS 13

Since you appear to be aiming your question to one specific person, could you specify who?


XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

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