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Sound/Audio Distortion on XPS 13
I cam across your profile hoping you can help me.
I own an XPS 13 - 9350 which I purchased last year.
The sound worked fine but then because distorted. So then I downloaded and installed a previous version of a driver.
Now on the 13th Aug I was asked to update my drivers by Dell. I did. and then the sound became distorted.
I called the support team who determined that its a software issue not hardware that's distorting the sound - quite possibly due to Realtek driver.
However Ive tried to uninstall this and reinstall and to install an older version but nothing.
Any help is appreciated.
Thanks
Saltgrass
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August 17th, 2017 14:00
Since you appear to be aiming your question to one specific person, could you specify who?