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kash2528
Copper

Speakers doesn't work after certain volume

I have bought Inspiron I5558 signature edition 5 months back.My speakers are not working after it reaches 50 percent of volume till then they will work fine. I uninstalled and installed new audio drivers but problem is not solved. Please help....

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Moderator
Moderator

RE: Speakers doesn't work after certain volume

Hi kash2528,

I would suggest you to update BIOS and reinstall the audio driver on the Dell system. Please follow the steps mentioned below to uninstall the audio card.

  1. In the search box, Start typing devmgmt.msc and then press enter.
  2. Select the Sound, video and game controllers listed and expand it.
  3. You should find Realtek High definition audio or audio controller please right click on it.
  4. Now select properties.
  5. In the properties window, under Driver tab, click on Uninstall button.
  6. Check “Delete the driver software for this device.”
  7. You want to delete the driver click OK.

After uninstallation please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section and audio driver from audio section onto the system and install it.

http://dell.to/18r60nI

Please let me know if this helps.

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