Hi, I've found the solution on Dell website Forum in Portuguese.
The issue comes from Dell Data Vault and Dell Data Vault Wizard in Services.
Go to Services, find these two and disable them.
It is also recomended to disable Dell Support Assit automatic updates until the issue is fixed by Dell.
Dell Data Vault and Dell Data Vault Wizard keep sending information minute by minut causing the
laggy sound while a video/youtube is playing.
Thanks for taking time to post this! I just got a 7559 and there was no sound from the audio jack other than the test sound. Followed your steps and it's working now. Your answer saved me a lot of time searching Google!
Well i dont have this 2 services because i formated the laptop and didnt install dell services again.and still sometimes there is pop sound.
I did it all. Nothing helps.
I hear the popping sound especially when I play the "windows feed discovered" sound from the sound menu (Im a win7 fan).
The popping is so awful that my dog bolts out of the room in panic when I play it. and I'm also developing a headache...
BTW I'm using a pretty high-end Bluetooth receiver so the issue is probably not the laptop's speakers or the headphones jack
What takes dell so long to fix it??
Hello. This is the Laptop Audio board. Perhaps your information about the XPS 8900 desktop computer would be helpful on the Desktop Audio board also.
Return it immediately, before your 30-days expires! I purchased the same machine in April and have the same problem. I have been dealing with Dell support for 2-months and was told last Friday that even though they do not know how to resolve the fix the problem, I cannot return the laptop since I purchased it more than 30-days ago.
This is driving me insane. I have this setup just about bearable, updating the audio driver on windows 10 stops the constant static noise, but it does not completely stop the static/popping when initiating audio. The noise I am having trouble with is coming from the subwoofer.
I've tried Ubuntu, windows 7, windows 10, kali, and its present on all. I believe the drivers/ patches are only covering the static noise when speakers are not in use. I am considering returning this also, unless there's a solution within 2 weeks! Such a shame because the performance everywhere else is great.
a solution within 2 weeks
Hello. Are you writing about the Inspiron 7559 model? If so, a summary of ally solutions that have been posted by owners is in the Choppy/Skipping Audio FAQ. If you scroll down, the 7559 section is the first one you come to, after the links.
I am considering returning this also
Smart. If you bought a Dell laptop with an audio issue, you will own the issue after the return period has expired, because Dell will never take ownership of the issue.
The "subwoofer" pops in this laptop because it's about the size of a nickle and the volume is cranked up all the way by default. Also the MAXXXAUDIO bloatware that comes pre-installed increases the bass, which further contributes to the popping sound.
Quite simply, the tiny speaker is being over driven, thereby causing the popping sound. The solution is to turn down the subwoofer volume to about 6 or 7. Next either disable the MAXXAUDIO enhancements, or play around with them until the popping goes away.
Making these adjustments solved the popping audio on my 7559.