cdt540
1 Copper

Speakers still play when headphones plugged in

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I have a Inspiron15 3000 series, model 3567 (Win 10).  The problem I am having is when I plug in headphones to watch video or web streaming, I hear the audio thru the headphones but it is still playing audio thru the laptop speakers.  Quite annoying to room mates.  Every laptop I have had before would automatically disable speakers when headphones in use, either one or the other played never both.  Is there a setting for this or do I have a hardware problem?  The laptop is brand new.

Thanks for any help....

Chris

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cdt540
1 Copper

RE: Speakers still play when headphones plugged in

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It turned out to be a driver issue.  Updated the audio driver from the Dell support site and now all is well.

Thanks

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RE: Speakers still play when headphones plugged in

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cdt540,

1. Click Start then type in Sound and select it from the results that you'll see
2. Once it's open click on the tab that say Playback then select your headphone from the list device showing in there
3. Click on Set Default then reload the video or audio you're trying to play.

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0 Kudos
cdt540
1 Copper

RE: Speakers still play when headphones plugged in

Jump to solution

It turned out to be a driver issue.  Updated the audio driver from the Dell support site and now all is well.

Thanks