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February 3rd, 2016 21:00

Splash screen problem

My laptop is stuck on the splash screen, there isn't anything external, is there a way to fix this?

February 4th, 2016 05:00

Hello

Thanks for writing to us. 

When did the issue start? Please PM us your system tag#, as per that we will let you know the troubleshooting that needs to be performed. 

Regards

February 4th, 2016 20:00

Hi,
We are still awaiting your response.

Regards

February 14th, 2016 18:00

Hi,
We are awaiting your response.

Regards

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