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Still unable to access my inspiron duo
With reference to previous post - You suggested doing an f12 diagnostic test. It seemed to pass all tests but reached a stage where it came up with - Booting Diagnostic Utility Partition - Press any key to continue. In doing so it just freezes also quite hot to touch, using adaptor as battery no longer keeping charge. I am desperate to access info on it. but being notebook no back-up was done.
Mary G
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October 3rd, 2016 10:00
It is best to reply to the answer to your original post to keep the discussion connected. Others can then join in with suggestions.
Since the notebook is a 6 yr old model, the battery has probably failed. Notebooks are not worth repairing even if it were possible.
You should be able to remove the hard drive and use an enclosure to retrieve your files.