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Strange fan issue in Dell XPS 13 L322X (developer edition)

Hi,

It has been a long time that I'm suffering from fan noise issue. After, I've updated the bios to the latest version (A10) & I performed bios diagnostic, an error was displayed:

Error Code: 2000-0511

validation 86426

MSg fan: the fan failed to respond correctly.

What is strange, is the behaviour of the fan changes when the battery light is blinking, and it seems at time moment that the fan works correctly since the noise disappears remarkably. 

Please, is the problem within the fan, have I to change it ?

Regards.

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RE: Strange fan issue in Dell XPS 13 L322X (developer edition)

Hi Nasreddine,

Thanks for posting.

Here is some information you may find helpful:

http://dell.to/2mRIWQI


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RE: Strange fan issue in Dell XPS 13 L322X (developer edition)

Thank Mr. Robert,

The final result of the diagnosis suggest me to contact technical support.

Have I to change the fan ?

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RE: Strange fan issue in Dell XPS 13 L322X (developer edition)

That is possible, what did Tech Support advise?

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