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iDanny
1 Copper

Studio 1535 (Windows 7) Media Direct Button Help

Hello,

I had been using the windows 7 rc and betas for a while with a problem which had not occurred in Windows Vista. After recently purchasing a Windows 7 Professional upgraded i have noticed that the problem still remains. The problem is the following; After about 30 minutes of being loaded into Windows 7 my eject key lights up but does not eject. Although expeirienceing unfixable problems with the start up eject button this is a completely different matter. To eject my discs i have to now do it manually from My Computer. I have replaced to part as i have had a spare one from replacing it before yet i experience the same problem. I think this only happend within windows 7, Does anyone else have this problem? If so please help me with this situation. (I can no longer use Dell chat online as my warranty expired 2 weeks ago)

 

Thanks
Danny

PS. Also if anyone has resolved the startup eject sticking issue which isnt really a big problem to me please let me know but im still 100% sure it is a bios problem after having nearly every part replaced trying to fix it.

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6 Replies
justinkel
1 Nickel

Re: Studio 1535 (Windows 7) Media Direct Button Help

I'm not sure how much windows 7 is to blame.  I will install windows 7 in a couple days on my 1535, so I'll find out (the hard way I guess)  I'm running vista 32 now but will upgrade to 64.  Did you move from 32 to 64? 

My cd drive used to make noises and would light up.  I called tech support and someone came out and replaced the disc drive.  I haven't had a problem since.  I think it was a hardware issue.  The dvd drive in the 1535 kind of sucks to begin with.

I've heard from one person on the forums that their touch-sensitive keys worked after upgrading to 7 so there's no reason the cd eject should not work.  I'm still awaiting a few replies.

Did you download any drivers from the dell support site?  I couldn't find any specific dell drivers in device manager, but perhaps there's a driver.

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iDanny
1 Copper

Re: Studio 1535 (Windows 7) Media Direct Button Help

Hey,

Thanks for the reply!, I was previously using the windows 7 RC (32bit) where it worked fine, After installing 64bit it doesnt work after a while, The light will light up if i press it but it will not eject.

About the ejecting issue on startup i have had my blu ray drive replaced, motherboard and several sets of media buttons and mine still does it. So now i'm just living with it.

Anyone else have anything on this?

Danny

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aybarrap
1 Copper

Re: Studio 1535 (Windows 7) Media Direct Button Help

Yes...this has been a common issue with Dell Studio laptops.  You need to do a firmware upgrade.  Please copy and paste the link posted below and follow directions very carefully.  After you burn your ISO make sure your battery is in your laptop and reboot.  After firmware upgrade make sure you TURN OFF LAPTOP, REMOVE BATTERY AND POWER... then replace.  Otherwise this will not run correctly.  So far it has worked for most.  It is a firmware/hardware issue...not a software issue.

http://en.community.dell.com/forums/p/19125998/19494824.aspx#19494824

illlogic
1 Nickel

Re: Studio 1535 (Windows 7) Media Direct Button Help

Hey there, sorry for the late response!  I do also have that same problem with the eject button lighting up most of the time upon startup.  I've also had my touch-sensitive panel replaced or they replaced something underneath it, I'm not sure as this was like just a month after buying it in 2/09. After that I never really pursued a solution too much, which I wish I had at least kept harassing them during my 1 year warranty to get it fixed or find a solution.  Buuuuut, too late now and it seems to be getting a little worse to deal with.  Now it actually stays on a black screen until it finishes doing "whatever it's doing", then always comes to after about a minute.  Then I can log in fine.  But it's beginning to become a pain now since I'm always on the go.  So I started pursuing my own solution and I'll bet there's something in the device manager that you can change to disable the touch-sensitive keypad.   I just skimmed through but can't find something that describes the keypad.  If we could only find out which one it is, we can disable it.  Granted I wouldn't have the kays available anymore, but I might prefer that problem over the other.  Thoughts?

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illlogic
1 Nickel

Re: Studio 1535 (Windows 7) Media Direct Button Help

Ha, looks like there was already a response.  Hey, that wasn't there before I started typing!  Lol, well, at least mine will finally get fixed now.  Otherwise, haven't had much any other problems with this laptop, except that it doesn't have a separate number keypad when typing, but I guess I should've thought of that earlier, eh?  HHha  ha  haa! 

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Re: Studio 1535 (Windows 7) Media Direct Button Help

I'm not sure how much windows 7 is to blame. I will install windows 7 in a couple days on my 1535, so I'll find out (the hard way I guess) I'm running vista 32 now but will upgrade to 64. Did you move from 32 to 64?

My cd drive used to make noises and would light up. I called tech support and someone came out and replaced the disc drive. I haven't had a problem since. I think it was a hardware issue. The dvd drive in the 1535 kind of sucks to begin with.

I've heard from one person on the forums that their touch-sensitive keys worked after upgrading to 7 so there's no reason the cd eject should not work. I'm still awaiting a few replies.

Did you download any drivers from the dell support site? I couldn't find any specific dell drivers in device manager, but perhaps there's a driver.


Thanks for your analysis! Now I understand more about it.
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