I have pushed the f8 button every way I can think, before the windows screen, after the dell splash, the whole time, and cannot get to the factory restore menu.
I think you tap F8 from a cold startup.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
I have a Dell Studio 1537, it originally belonged to my sister, one of her employees tried to steal it but she was able to retrieve it. She gave it to me about a year ago and it has her ex-emplyees name still in it, I have tried to remove it and so has dell tech support and we can't. Now I have dll and/or registry errors, not sure if it has something going on, can't run my malware programs, update my security and such. Can't launch some of my programs or uninstall some programs I don't use. I think I have something malicious in the system so I want to restore it to the original factory settings, problem is I don't have the disc that came with the computer. Will I still be able to do the f11 to restore it or will I actually need the disc to do it?