dave cook
1 Copper

Studio 1537 cannot restore factory settings

I have pushed the f8 button every way I can think, before the windows screen, after the dell splash, the whole time, and cannot get to the factory restore menu.

Any suggestions?

Thanks

0 Kudos
3 Replies
PudgyOne
6 Indium

Re: Studio 1537 cannot restore factory settings

dave cook,

 

I think you tap F8 from a cold startup.

 

Restoring Your Computer´s Software to the Factory Settings

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos
MNutt
1 Copper

Re: Studio 1537 cannot restore factory settings

I have a Dell Studio 1537, it originally belonged to my sister, one of her employees tried to steal it but she was able to retrieve it.  She gave it to me about a year ago and it has her ex-emplyees name still in it, I have tried to remove it and so has dell tech support and we can't.  Now I have dll and/or registry errors, not sure if it has something going on, can't run my malware programs, update my security and such. Can't launch some of my programs or uninstall some programs I don't use.  I think I have something malicious in the system so I want to restore it to the original factory settings, problem is I don't have the disc that came with the computer.  Will I still be able to do the f11 to restore it or will I actually need the disc to do it?

0 Kudos
acornrock
1 Copper

Re: Studio 1537 cannot restore factory settings

This worked for me! Thank you! using the link in rick's post, and Press f8 repeatedly.

0 Kudos