1 Copper

Studio XPS 16 + Dell U2410 Monitor

I just received the u2410 monitor over the weekend and hooked it up to my studio xps 16 laptop with ATI Mobility Radeon HD 4670.  When I powered everything up, the resolution degraded on the laptop down from the 1920 x 1200 display it had been on to something much less.  Of course, this was also reflected on the external monitor as well.  There was nothing I could do to change the resolution size and no upgraded monitor driver was available after putting in the disk that accompanied the monitor.    

After an hour on the phone with a tech, he tells me, bottom line, the studio xps 16 with the Radeon HD 4670 doesn't support a 1920 x 1200 resolution on my new U2410 monitor.  This can't be.  Tell me that's not true and, if not, how do I go about getting 1920 x 1200 on both the laptop and the monitor?    

Thanks, in advance, for any help you might be able to give me.

0 Kudos