Stuttering/Buzzing Sound During Audio/Video Playback

Wow, awesome!  I was hoping to avoid doing a fresh install, but I'm more confident now that it worked for you :)

That is one reason I never download MS Updates for Dell Laptops or Desktops, they mean well, but they are not the ones who make the components or Hardware used by Dell Machines. Congrats mao.tsetung

Hi  mao.tsetung

Does this update have a MS KB update number?

I have searched my updates for "Intel - Storage - Intel(R) ICH9M-E/M SATA AHCI Controller"  But it does not find anything.

I install the lastest version of Rapid Storage Technology and I till have the shuttering... even with a fresh new install...

The update I suspected as causing the problem is optional and does not have a KB number. Here are the details:

Intel - Storage - Intel(R) ICH9M-E/M SATA AHCI Controller

Installationsdatum: ?26.?10.?2011 17:54

Installationsstatus: Erfolgreich

Updatetyp: Optional

Intel Storage software update released in June, 2011

Weitere Informationen:

winqual.microsoft.com/support

Hilfe und Support:

support.microsoft.com/select

Hi

After digging around on my laptop I've found the following.

This is the information from my device manager:-

Provider Intel

Intel(R) ICH9M-E/M SATA AHCI Controller

Driver date 15/06/2011

Driver version 10.5.0.1029

If I run Matrix storage console it says its version 8.2  (8.2.0.1001)

So do you think it would be safe to run the download as you suggested

downloadcenter.intel.com/Detail_Desc.aspx

Or should I try the update driver option first?

Many thanks for your help.

Well, that seems to have done it for me, too!  Thanks a lot mao.tsetung, hopefully this fix will work for everyone else, too.

I guess it just goes to show that we should be more wary of Windows Update.  Oh well ^ ^

Mad props to Mao.tsetung for his valuable aport. You're da man!

Did you uninstall the last driver or you just install the new drivers?

Do you know how i can uninstall the last driver because when I go in the Device Manager and I select Intel Mobile Express Chipset SATA AHCI Controller my driver version is 10.6.0.1002 and I still have the sound problem...

The new version is 10.6.0.1022

Just install the new one, don't worry about uninstalling the old one :)

 Thank you.  This worked perfectly.  I wonder why Dell does not have this posted this on the Choppy/Skipping Audio workaround,  the answer posted here would have saved me several hours of  searching for the answer.

S:emotion-12:

I wonder why Dell does not have this posted this on the Choppy/Skipping Audio workaround

I have made a new Choppy/Skipping Audio Workaround FAQ and it now includes mao.tsetung's solution.

(I edited this reply on 8-25-12.)

I have just downloaded and installed the file suggested by  mao.tsetung.

It has fixed the problem on my Dell Inspiron 1750 Laptop running Windows 7 Home premium 64 bit.

Interestingly the driver is a month older but I now have version 10.6 of Intel Rapid Storage Technology, it was 8.2.

I have just run Windows update and it said a update was available for  Intel(R) ICH9M-E/M SATA AHCI Controller.

Release date June 2011 published 13/10/2011 this was about when my sound problem started, so I would say that there is a good chance that this is the BAD update! Take note DELL.

I have hidden this update and will be much more careful what I choose to accept.

Many thanks again mao.tsetung your help is much appreciated.

Ummagumma12

Hi Jimco,

so I understand it well, there is no solution for the moment on XPS L502X?

And you said that there are some topics on this problem, is it possible for you to link them for me please.

Thank man