Stuttering/Buzzing Sound During Audio/Video Playback

Thank you thank you thank you!  Problem Fixed!  

John Adams

< ADMIN NOTE: Email id removed per privacy policy >

Mick, I was having same problem with Inspiron 1545, Windows 7 64-bit, and the solution in this thread has solved my problem.

Thanks very much,

John Adams

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Thank you for giving my music back! I've worked on this for 8 hours today - from now on I'll come here first!  You guys are awesome!

John Adams,

You are very welcome, But it was a combined effort on All the members here to get this issue resolved, I cannot claim, nor do I claim any rights to solving this issue. We Came together with a Mutual Problem, and Came to a Absolute resolve with the issue, The Pine, jimco , mao.tsetung, and others are due credit as much if not more than I. But I am very glad you are back on track. Congrats My Friend, and the best to you.

Mick Barker Sr.

A+ Technician

I have the same problem on my 14z laptop, purchased only one motnh ago. I called Dell support. The associate excessed my computer by Citirix, diagnosed the problem being softeware related, and suggested to resove it for a one time $130 or one year $240 payment. Dell must be ashamed. I am not smilimg.

must be the exhaustion from working on this problem for 2 days, even following this thread...my 1750 has the same noise issue, without freezing the screen...it has windows 7 home premium 64-bit...windows update did its work on the ahci sata driver...i went to the "thread suggested" intel site and downloaded the uncorrupted driver file (i thought)...i trudged thru the readme file but could not find a executable file when i went to install...unless i am supposed to ignore the warning and run the .sys file...

just exactly what is run from the 10.8_f6flpy-x64.zip folder??? thanks in advance for any assistance...

victorjulian,

Go Here: www.intel.com/.../detect , and run the tool to id your hardware, this is the safest way of doing so, that way you are not downloading something that is not relevant to your computer. This link is for the Chipset ID Utility.

Mick Barker Sr.

A+ Technician

thanks for the feedback...

i did that...twice...every category indicated intel did not want to do a generic "upgrade" to a manufacturer's modification 

OR

intel did not recognize the drivers that were installed...i should perhaps try it a 3rd time and write down the exact verbiage...

Oh, I forgot to mention some things:

This computer has an OEM version of XP SP3 installed. The skipping occurred when I first got it with the Dell version of XP and the Sempron 3500. (I have upgraded the CPU twice now). I never noticed it with the TL-58 CPU, but that wasn't in there very long. The CPU it has now was supposedly "new" old stock. I don't think it's due to a faulty CPU.

My second assumption would be the heads are bouncing around in the hard disk while I drive. It came with a 60GB Toshiba hard disk, which I upgraded to a 64 GB Crucial SSD. Though this isn't why I got the SSD, it still has the same audio problems after the SSD has been installed.

I've been building and maintaining my own computers for 12 years now and have never run across anything so odd. It literally seems like it depends on the computer's physical location whether the music stutters or not.

here is a solution from another thread...simple...and it worked for me...

Hey all. Just wanted to add to this answer, (sorry if I'm doing it wrong I just joined!) I have a Dell Inspiron 1545 lappy running Windows 7 home premium aswell. Bought it direct from Dell last November and had no probs until a matter of weeks ago when this particular audio/visual problem occured. I first noticed it when trying to play back cds I'd ripped to my Windows media player library, then also when watching Youtube videos. Tried all manner of basic stuff as previously mentioned in this thread, and Googled, and quite frankly gave up! Had another go today and found this thread (thank the lordy!) After trying to understand the jargon (lol) and taking in the suggestions and viewpoints, I ended up going to my device manager---- clicking the little arrow to the left of 'IDE ATA/ATAPI controllers----clicking on Intel(R) ICH9M-E/M SATA AHCI controller----going to the driver tab and selecting roll back driver....This changed it to: version 8.9.0.1023  date= 04/06/2009.........After a restart it's CURED! I have been watching multiple youtube videos and it hasn't happened ONCE so far! (Fingers crossed) I came back to post on here and hadn't seen this second page, or the post I'm now replying to lol! So a lucky guess basically I don't know wether the driver THEPINE mentions is the old one or a totally new, and wether I've just done something slightly different or the same thing in a different way?! But there's my story, and I hope it helps peeps, and a massive thankyou to the others on this thread for their research and input too!

I think, I might have found the solution: I noticed a driver update installed by MS Update: Intel - Storage - Intel(R) ICH9M-E/M SATA AHCI Controller (released in June, 2011) Then I checked the Intel Matrix Storage Manager utility on my machine and found it was outdated (version 8.9). Therefore I downloaded and installed the most recent version (version 10.6 of Intel Rapid Storage Technology which seems to have replaced Intel Matrix Storage Manager) from here: downloadcenter.intel.com/Detail_Desc.aspx No stuttering. Yay! Configuration: Dell Inspiron 1545, Windows 7 Premium, 64 Bit UPDATE: After 1 hour of playing around with the system I can confirm that the problem is gone. I noticed that MS Update now suggests the optional Update "Intel - Storage - Intel(R) ICH9M-E/M SATA AHCI Controller" again (although it is contained in the list of already installed updates. That's confusing). I don't dare to install this...

There's nothing made by Intel in my laptop at all. I did get the problem reduced, but not eliminated entirely.

have a dell inspiron N7110,and i found a solution for the problem,,,,problem is in the wireless adapter,and all you have to do is to disable it,and  glitching and buzzing sound will disappear.It worked for me

You need to buy a external wireless adapter and wait for the fix to come out....

Thanks; that has worked for me. I rolled back the driver and the buzz has gone. The old driver I am using is dated 04/06/2009, version 8.9.0.1023.