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May 2nd, 2016 00:00

Subject: XPS 15

I have a xps15 that I bought at a second hand store, it had no hdd. I installed a 750gb drive in which I havenot been able to install windows 7 ultimate, the original OS

Any help with partitions, drivers, ect would b greatly appreciated

Sent from my iPad

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87.5K Posts

May 2nd, 2016 05:00

You'll need to explain what happens when you try -- no one can offer much help based on what you've posted.

Is the drive recognized?  Does Windows start to install?  What happens thereafter?  Which XPS 15 is it?  L501x/L502x/522/etc?

Are there any pre-existing passwords on the system you don't have?

14 Posts

May 2nd, 2016 10:00

It's a l501x. When trying to install from USB it make it to the instal windows 7 screen then it says "A required cd/DVD drive device driver is missing. I don't think there are any passwords other than the one I put on it, because it will load windows 10. Problem is the l501x is not supported  by windows 10

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87.5K Posts

May 2nd, 2016 11:00

You can usually get past this if you disconnect and reconnect the install media (without exiting the install routine).

Though Dell doesn't support Windows 10, it will work just fine on this model.

14 Posts

May 2nd, 2016 13:00

ty  I will try it and let u know the results

14 Posts

May 4th, 2016 10:00

Good news, it worked. I think I have managed to load all drivers except (unknown device) its hardware Ids value is (ACPI\SMO8800)

            (*SMO8800)

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87.5K Posts

May 4th, 2016 11:00

That's the hard drive free-fall sensor.

14 Posts

May 4th, 2016 11:00

IRQ 0x00000014 (20)

14 Posts

May 4th, 2016 14:00

Ok. So I go to the manufacturers web sight, or do I need a hdd?

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87.5K Posts

May 4th, 2016 14:00

< >

(for windows 7)

14 Posts

May 4th, 2016 15:00

Thank you very much

14 Posts

May 4th, 2016 16:00

Thank you. All is well now. You are the man.

14 Posts

May 11th, 2016 08:00

PCI\VEN_197B&DEV_2394&SUBSYS_046E1028&REV_30
PCI\VEN_197B&DEV_2394&SUBSYS_046E1028
PCI\VEN_197B&DEV_2394&CC_088000
PCI\VEN_197B&DEV_2394&CC_0880

14 Posts

May 11th, 2016 09:00

PCI\VEN_197B&DEV_2393&SUBSYS_046E1028&REV_30
PCI\VEN_197B&DEV_2393&SUBSYS_046E1028
PCI\VEN_197B&DEV_2393&CC_088000
PCI\VEN_197B&DEV_2393&CC_0880

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