I recently purchased an Alienware 17 R2, and tried performing SupportAssist, but none of the Graphics Card tests will run, they all end up saying "Cannot Run"
My graphics cards are: GeForce GTX 980M and Intel(R) HD Graphics 4600
Is this just a problem with the program, or my graphics cards?
Additional specs are:
|Screen Size||17.3 inches|
|Max Screen Resolution||1920x1080 pixels|
|Processor||2.5 GHz Core i7-4710HQ|
|RAM||16 GB DDR3|
|Hard Drive||1 TB SATA|
|Graphics Coprocessor||NVIDIA GeForce GTX 980M with 4GB GDDR5|
|Graphics Card Ram Size||4096 MB|
|Item model number||ANW17-7493SLV|
|Operating System||Windows 8.1; Free upgrade to Windows 10 when available|
|Item Weight||8.3 pounds|
|Item Dimensions L x W x H||1.35 x 16.93 x 11.49 inches|
|Flash Memory Size||128.0|
|Hard Drive Rotational Speed||5400 RPM|
|Batteries:||1 Lithium ion batteries required. (included)|
Same problem. Dell Precision 7710 Windows 10 64-Bit Quadro m3000m graphics card.
My external HD monitors don't look like HD monitors, and I've been trying to fix for almost a year.