TheKingMalachi
1 Copper

SupportAssist on my inspiron 14-3452

Every time I power on my laptop it loads supportassist which performs its emmc tests and bleeps when its done. It tells me nothing is wrong and resets. Only when it resets it opens supportassist again. Why does it do it? But mostly how can I stop it from happening so that I can use my laptop?

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3 Replies
LSUFAN51
5 Rhenium

RE: SupportAssist on my inspiron 14-3452

Please type Support Assist onto [Cortana] search box, click on Settings, and then Checkup.

IlovemyHusband
1 Copper

RE: SupportAssist on my inspiron 14-3452

My charger is not working

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LSUFAN51
5 Rhenium

RE: SupportAssist on my inspiron 14-3452

Hi IlovemyHusband

Please list Dell model number and version of windows. Example;  Dell Inspiron 3452, windows 10

The computer is brand new or less than 1 year old? Does the LED indictor on AC adapter lite up? The light should be solid green or blue. Does the computer runs without the adapter or run only on battery power? Please try the steps in link below to troubleshoot the AC adapter.

AC Adapter Not Powering on the Computer or Charging the ...

EDIT:

Verify The Wall Outlet is working correctly

 

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