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System is not powering up E7470
Hi,
I have a system that is not powering up anymore. I'm located in Palestinian Territory. The model number is E7470.
Unsolved
This post is more than 5 years old
9 Posts
0
904
Hi,
I have a system that is not powering up anymore. I'm located in Palestinian Territory. The model number is E7470.
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ejn63
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April 13th, 2017 04:00
General troubleshooting:
Unplug the AC adapter and disconnect the battery. Hold the power button for 30 sec. Verify that the LED on the DC end of the adapter is ON -- if it's not, replace the adapter.
Remove the base cover and memory, and reinstall the memory.
Power up on AC only - if it will but won't with the battery installed, the battery is faulty.
If it still won't power up, replace the mainboard.
aghanem
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April 13th, 2017 05:00
The system is under warranty, I don' want to open the cover.
ejn63
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April 13th, 2017 06:00
You'll need to contact the seller from whom you purchased the system - all support/service is through resellers in your part of the world.