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The Perfect Storm
My HD failed last week., no problem, I have a recent B/U on an external HD and start disks. I installed a new 2Tb HD. I loaded the operating system from my start disks, win 7 and IE. (Ok it is a few months old.) No problem yet. I did not have time to download my entire B/U then. Today is the first chance I have had to load everything. My computer does not recognize my B/U HD. I tried to contact Dell Help but there is no one home on Sunday. I have a Dell account I set up when I upgraded to Dell Premium. I recently changed my email address because I started to receive lots and lots of spam. I cannot find the P/W I used to set up my Dell account. Dell sent a temp password to my old address.
I cannot see the B/U HD in win explorer. I know it is there, the computer installed drivers for the new hardware.
So, how do I restore the data from my backup HD?
Thanks
pete