Highlighted
Not applicable

There is no match for that Service Tag or product ID - Dell XPS 13 9365

Hello all.

I have some issues trying to boot my almost new Dell XPS 13 9365, and it's not possible. I've started looking at the possible solutions on Dell's website, but I'm not able to find any information about my exact laptop - when I'm trying to submit my Service Tag, I receive an error "There is no match for that Service Tag or product ID."

Laptop has been bought on 9/20/2017 in Best Buy, Las Vegas NV. Unfortunately, I'm now outside of the US and I'm not able to solve this issue locally.

0 Kudos
3 Replies
Highlighted
5 Iridium

RE: There is no match for that Service Tag or product ID - Dell XPS 13 9365

emoticon.BigSmile.title

Please register your computer onto the link below.

Welcome to Dell Product Registration - Online Register

0 Kudos
Highlighted
5 Iridium

RE: There is no match for that Service Tag or product ID - Dell XPS 13 9365

Please click on the link below, hopefully it will be a help as well.

Support for XPS 13 9365 2-in-1 | Support topics & articles ...

0 Kudos
Highlighted
Moderator
Moderator

RE: There is no match for that Service Tag or product ID - Dell XPS 13 9365

Thank you for your message.  We will be glad to assist you on this.


Please click on my Dell username & send a private message with the service tag, registered name & email address.

0 Kudos