There’s no match for that Service Tag or Express Service code

If the system was purchased from Dell, it can take a week or two for a new service tag to show up in the database.

If the system was purchased elsewhere (at retail or from a third party, Amazon, EBay etc.), contact the seller for information.

Thanks for clarifying that. I shall be a bit more patient and wait until next week. Hopefully it will be recognised then.

Thanks for your help.

The other thing -- if this was purchased other than in the USA, be sure you're using the Dell support site in the country of purchase - not support.dell.com -- to look up the service tag.

Hi STEVIE0674,

Does the service tag reflect now?

If not, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records and include a copy of the invoice and I shall get this checked.

Let us know if you have any other queries.

Im Live Vietnam. I bought a Dell Precision Laptop M5510 01 on Ebay for the Service Tag  and Express code . But when I checked on the home page of Dell, is error 500 "There's no match for that Service Tag, Express Service code, or Serial Number . Please try again or browse for your product. New devices 48 hours sewing need to register on our site " I do not understand why?

Please help me this problem.

Many thanks!

Dear DELL_Rishi;

I wrote email to you.

Thank!

Hi BINHNANG,

I have responded to your private message.