1 Copper

There’s no match for that Service Tag

Hello All,

Hope someone can help.

When I go to   the Dell support page and have it search for my service tag it finds the tag correctly that matches the sticker on the dell inspiron 1764 i am using. The it tells me

 "There's no match for that Service Tag, Express Service code, or Serial Number. Please try again or browse for your product. New devices may need 48 hours to register on our site."

The laptop is several years old so being new is not the issue. Anyone know how i can resolve this?



1 Reply
DELL-Akshatha M
4 Tellurium

RE: There’s no match for that Service Tag

Hi jcooper24g,

Thank you for writing to Dell Community Forum.

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information

DELL-Akshatha M
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