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Mamohau
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Touchpad driver

Hi, I need a driver for my touchpad, it's disappeared or been accidentally removed in a clear-out.  Can anyone please tell me where to find the correct one?


Thank you very much

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4 Replies

RE: Touchpad driver

Hi,

Thank you for writing to us !For us to assist you kindly send the operating system information and service tag of the system so that I can provide the appropriate link for the driver for your system .

Awaiting reply from you .

Kindest Regards,

DELL-Jennifer K
Social Media and Community Professional
#IWork4Dell
Manuals and Drivers

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Mamohau
1 Nickel

RE: Touchpad driver

I'm using Windows 7 but I have no idea what a service tag is.  Please explain where to find it. This is a second-hand laptop so there are lots of things I don't know about it.

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RE: Touchpad driver

Hi ,

Service tag is a unique number which is 7 characters long with customer specific information .With the help of which we can check the warranty details ,system specifications .

To check the service tag of the system you can go to system BIOS by pressing the F2 key just after restarting the system ,then  you will be able to view general tab, under system specifications you can check the service tag of the system .

Also do confirm the model of the system ,operating system installed on it so that we can help you better .

Kindest Regards,

DELL-Jennifer K
Social Media and Community Professional
#IWork4Dell
Manuals and Drivers

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Rockstar777
1 Nickel

RE: Touchpad driver

hold windows key + R key at same time,run box will open,type cmd and press enter

in the black window that opens,type "wmic bios get serialnumber"

you will get alphanumeric characters or few numbers

copy the detail and head over to http://www.dell.com/support

in the service tag section,type the copied data and press on submit and then your system details will open up,check the Operating system you installed and download the touchpad driver accordingly.

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