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zestrah

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15148

November 28th, 2014 12:00

Touchpad gestures wont open and touchpad settings wont open

Ok so my touchpad started acting weird one day and the two finger swipe stopped working. I went to control panel and clicked mouse. As soon as I clicked on the touch pad tab the window stopped responding and crashed. I tried to click on it by the time and date and it didn't open. I deleted the driver and still nothing.

DELL-Ravi Ch

7 Technologist

 • 

7.1K Posts

November 28th, 2014 21:00

Hi zestrah,

I would suggest you to uninstall and reinstall the touchpad on the system. Please follow the steps mentioned below to uninstall the touchpad.

  1. Click on Start button.
  2. In the search box type devmgmt.msc and then press enter.
  3. Select the touchpad device under Mice and other pointing devices and right click on it
  4. Now select properties.
  5. In the properties window, under Driver tab, click on Uninstall button.
  6. Check “Delete the driver software for this device.”
  7. You want to delete the driver click OK.

After the uninstall finishes restart the system. Please enter your service tag # on the link below, select the OS, Then download the Touchpad driver from ‘Mouse, Keyboard & Input Devices’ section onto the system and install it.

http://dell.to/18r60nI

Please let me know if this helps.

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