kidsdell
1 Copper

Touchpad's right click broken

Hi Dell support,

I'm a user in Ho Chi Minh City, Vietnam. My dell inspiron 15R 5520's righ click touchpad was broken and I can not find any place to buy it in my country.  So I'm writing this to seek your help to find places that I can make an order.

Attached is a picture of my problem.

Please help, waiting for your respond.

Thanks, 

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3 Replies
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RE: Touchpad's right click broken

Hi Kidsdell,

Sorry to see an issue with the trackpad. You can check for the Dell authorised service centers in your location through the link below

http://dell.to/1Dc9Aqr

Dell-Promila P
Dell Social Media and Community Professional
Order Status
Download Drivers

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kidsdell
1 Copper

RE: Touchpad's right click broken

Thank you for your respond.


Regards,

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kidsdell
1 Copper

RE: Touchpad's right click broken

Dear Dell support,

Sorry for inconvenience.

I have contacted to one person from the list of your referral:

VIETNAM Inside Sales Manager
Huynh, Cuong
From Jul 31, but there is no any reply to me.  I thought this is not his responsibility, but with an email from customer you can not do that,  you also can FW email to ask some want in charge to support me rather than no any reply, this is so rude.
Hope you can help me for this case.
Thanks a lot,
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