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AllanPen
1 Nickel

Touchpad scroll problem

I've just upgraded from my 7 year old Dell Inspiron to a Dell 15 5000. I cannot get single edge scrolling to work. I've got the 2 finger scroll but not single as it was on my Studio. Needless to say Windows 10 OS.

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5 Replies
LSUFAN51
5 Rhenium

RE: Touchpad scroll problem

Please list exactly Dell model number: Ex; Dell Inspiron 3543. If you don't know, type msinfo32 into search box, you'll see exact model number. In the meantime, type Troubleshooter Control Panel onto the search box, click on 'View All', and then run Program Compatibility Troubleshooter. Hopefully you're able to run the old touchpad driver on windows 10.

LSUFAN51
5 Rhenium

RE: Touchpad scroll problem

I also like to suggest entering your service tag number (Or use Detect Product) in the link below and check if there's any windows 10 touchpad driver for your system.

www.dell.com/.../

AllanPen
1 Nickel

RE: Touchpad scroll problem

Inspiron 15-5578

Service Tag <Service tag removed>

Express Code <Express service code removed>

I just talked to Dell suppert and it appears single finger edge scrolling is no longer available; weird. So I just have to get used to two finger scroll; no big deal.

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Saltgrass
4 Ruthenium

RE: Touchpad scroll problem

There are some settings for Win 10 on the Settings-Devices-Mouse and Touchpad section.  That is where I found out about the two finger tap for a right click.

You could try turning off the two finger scroll or use the tap and drag perhaps.  Not all apps behave the same.  The Map app will zoom with two finger scroll.

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XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

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LSUFAN51
5 Rhenium

RE: Touchpad scroll problem

Thanks for the quick update....

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