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Touchscreen
my touchscreen stopped working. i already rebooted my laptop and worked for about 20 hours and now it has stopped working again. I also updated the BIOS, tried uninstalling the driver from device manager and i also prayed. Someone save me. Dell 15.6 2 in 1 2015
DELL-Rishi
2K Posts
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June 2nd, 2016 06:00
Hi RAFAELHERRERA68,
What is the exact system model? What is the current OS installed on the system? Are there any bluescreens / system crashes? Did the issue start after any updates on the machine?
Perform a system restore to restore the machine to an earlier point where it was working fine - http://bit.ly/1JEw2ov
Write me a private conversation with the service tag and your contact details(Name and Email), and we can suggest further course of action.
Keep us updated.