Toughbook 12V power adapter

I recently purchased a Del Latitude 7202 Toughbook.

At same time purchased 12V power adapter.

The adapter was shipped separately.  SKU 469-4546.  The power plug did not fit computer.

It is too fat.  Spent 4 hours with tech support and they told me the wrong part was shipped.

They said they would send a replacement.  10 days later I get a package with an HDMI cable in it.

Call support back, was told they would just issue me a credit and I can purchase one online.

I was told I needed part.  450-AAYR.  Web page for that part lists the 7202 as compatible.

It arrived yesterday.  Still doesn't fit.  I am returning it as well.  

What is required to get the correct part?

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RE: Toughbook 12V power adapter


Thank you for writing to us.

Please private message the order number along with the email id, so that we can check and help you accordingly.

DELL-Akshatha M
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