I recently purchased a Del Latitude 7202 Toughbook.
At same time purchased 12V power adapter.
The adapter was shipped separately. SKU 469-4546. The power plug did not fit computer.
It is too fat. Spent 4 hours with tech support and they told me the wrong part was shipped.
They said they would send a replacement. 10 days later I get a package with an HDMI cable in it.
Call support back, was told they would just issue me a credit and I can purchase one online.
I was told I needed part. 450-AAYR. Web page for that part lists the 7202 as compatible.
It arrived yesterday. Still doesn't fit. I am returning it as well.
What is required to get the correct part?
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