Chiron76
1 Copper

Travel Remote Not Working

I've just purchased a 1520 (Vista Home Premium) with a travel remote and can't seem to get it to work. The battery is in correctly, the CIR is clear and have tried it in both Dell Media Direct and Media Center with no luck.

Does the CIR need to be turned on or installed? I've looked in the Device Manager and it doesn't list an IR device.

Any suggestions?
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9 Replies
8 Krypton

Re: Travel Remote Not Working

Hi, I'm having the same problem. Doesn't seem to have an IR device listed, anyone got any ideas? I've looked for instructions, but can't seem to find any...anyone know where's any lying around? Thanks.
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Chiron76
1 Copper

Re: Travel Remote Not Working

After much searching for answers i contacted Dell support. After beating my head against the wall a few time answering the same question over and over they sent me a new remote. The new remote worked great and I had no problems using it. You don't need any drivers installed, the IR will just pick up the remote.

Good luck.
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8 Krypton

Re: Travel Remote Not Working

Strangely, my one appears to have just started working...not sure how...but it has. I must just be that good with computers...:)
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KevinSmith21
1 Copper

Re: Travel Remote Not Working

Daft as it may seem check to make sure the battery is installed correctly. I had this problem and on investigating the battery it was the correct way up with the + sign viewable when inserted BUT the terminal (The Connection at the top of the battery compartment)was not making contact.
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8 Krypton

Re: Travel Remote Not Working

Yeah I checked it, I think it was the same thing that was wrong with mine. Opened it up, took the battery out, put it back in exactly the same time but suddenly it was working.
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Highlighted
Jesus Pimentel
6 Indium

Re: Travel Remote Not Working

I just bought  a XPS M1530 , and it came with a Travel Remote. I have tried many many times, puttin the batteries with the + sign in an upward position, and still not working,  i evven tried on the other side and still not working.....  The thing is i dont know if my computer came with CIF and i would like to know if it does, and if it does, how to function my remote control??

Anyone help me pls?

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Jesus Pimentel
6 Indium

Re: Travel Remote Not Working

I just bought  a XPS M1530 , and it came with a Travel Remote. I have tried many many times, puttin the batteries with the + sign in an upward position, and still not working,  i evven tried on the other side and still not working.....  The thing is i dont know if my computer came with CIF and i would like to know if it does, and if it does, how to function my remote control??

Anyone help me pls?x

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8 Krypton

Re: Travel Remote Not Working

i have the same problem with my inspiron 1520.. i checked the battery positions, i checked the IR ray in front of my webcam.. all perfect, except its working..!! why does this happen...??!!

Also i checked in START  ->  ALL PROGRAMS  ->  ACCESSORIES  ->  SYSTEM TOOLS  ->  SYSTEM INFORMATION  ->  COMPONENTS  ->  INFRARED.

This infrared solumn is empty.. does it hae anything to do with the working of my IR remote control...

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8 Krypton

Re: Travel Remote Not Working

i have the same problem with my inspiron 1520.. i checked the battery positions, i checked the IR ray in front of my webcam.. all perfect, except its working..!! why does this happen...??!!

Also i checked in START  ->  ALL PROGRAMS  ->  ACCESSORIES  ->  SYSTEM TOOLS  ->  SYSTEM INFORMATION  ->  COMPONENTS  ->  INFRARED.

This infrared solumn is empty.. does it hae anything to do with the working of my IR remote control...

dell people dont seem to reply this post..!!

need desparate attention..!!

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