I hope Dell will reply to this post. I'm getting the same message. The only difference is that I've had my laptop for 6 months and have gotten the message prior to downloading Windows
I'm running Windows 8.1, downgraded from Windows 10 upgrade
laptop model Inspiron 15 7548, otherwise same error as stated above.
I tried running True Color repair from Control Panel\Programs and Features. Didn't fix it.
Also have the 7548 for about 6 months now, had the error with 8.1, have it with Win 10. Have uninstalled and reinstalled multiple times. Don't think Dell is going to be much help, hasn't been updated since the beginning of the year.
Hi, I have the same problem. Happened since day 1 with Windoes 8. It continued happening when I switched to Windows 10. Nothing seems to fix it. If anyone has a clue, suggestions are appreciated! Thanks!
go to programs and features in windows 10, there you will find true color application right click and tap change, this will repair or reinstall the application.Even i have upgraded to windows 10, true color works fine with me, yes sometimes it doesnt respond, only somtimes. In windows update you will get update for intel graphics it will be
Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Graphics Adapter WDDM2.0 - Intel(R) HD Graphics Family
just update these things also, i remember seeing somewhere in internet that intel might be the culprit for this problem.
after repairing true color 99% chances are that it will work.otherwise uninstall True Color and redownload it from here
Last thing i have to say is dell people are working on this issue itseems as they told to my friend who had the same problem when he called. wait patiently until they release the fix.
Reply what happens