Calvin3128
Bronze

Turn on laptop with Fingerprint Sensor on XPS 13 9360

I recently got a Dell XPS 13 9360 with a fingerprint reader. It works great, but the laptop needs to be on to work. Under power management for the fingerprint sensor in device manager, I noticed a little check-box labeled "Allow this device to wake up the computer." The box is greyed out, and I can't click it. Is there a workaround or way to make this box clickable?

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Moderator
Moderator

RE: Turn on laptop with Fingerprint Sensor on XPS 13 9360

CALVIN3128,

The computer has to be on and in sleep/hibernate STATE in order for the "Allow this device to wake the computer" to work. It will not turn on the computer.

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