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USB port does not work
I have a XPS 13, L322x. Windows 8. It has 2 USB ports. One of the ports works fine. The second port used to work fine too, but now it will only operate some devices, such as a mouse. Other devices won't work in the second port--specifically, a flash drive or a USB modem. These devices work in the first port. I tried diagnostics but they didn't help. Any suggestions?
dikastro87
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December 4th, 2013 03:00
Hi,
I have the same issue.I tried reinstalling the BIOS but issue still not fixed. Any other idea?
Thank you
DELL-Ravi Ch
7 Technologist
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December 4th, 2013 03:00
Hi JNL22,
I would suggest you to reinstall the BIOS and the chipset drivers on the system to check if it fixes the issue. Please enter your service tag # on the link below, then download the BIOS from BIOS section and chipset from chipset section onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.
JNL22
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December 4th, 2013 23:00
Thank you for replying. I tried the link and entered my service tag, but I could not find "BIOS section" or anything that would allow me to download the BIOS. or install it.
DELL-Ravi Ch
7 Technologist
7 Technologist
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7.1K Posts
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December 7th, 2013 09:00
Hi JNL22,
Please update the BIOS using the link below and let me know if it fixes the issue.
http://dell.to/1dX6QQC
Please let me know if this helps.