1 Copper

Unable to boot after Windows Update failure

I tried to update my windows security and it failed.  Since then my system won't boot to Windows and I get the blue screen of death.  It has a stop code of Ox0000008E.  It suggests I try to boot from the startup disc but Windows came loaded when I purchased my laptop. (Dell Studio 1555) Is there a way of obtaining a startup disc for my laptop or is there someone out there who can tell me how to fix the problem? I can only boot up in safe mode.

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8 Krypton

RE: Unable to boot after Windows Update failure

You'll need to contact Dell for the recovery disc if you didn't make one when you received the system.

You should in the mean time run a full hard drive diagnostic - F12 at powerup. On a system this age, a faulty hard drive is a strong possibility.

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