Highlighted
HelloSiva
1 Nickel

Unable to enter bios setup with F2 key on boot

Jump to solution

I have the new Inspiron 7000 series laptop, the model number is 7737. I am unable to enter the bios setup menu. 
I shutdown the computer and then hit the power key and keep tapping the "F2" key, I see the "F2 setup" text on the bottom right corner dislayed and highlighted when I press the f2 key, but it still continues to boot from the hard drive. I tried the F12 key and have the same problem. 

I now removed the hard drive and it still won't enter the bios menu. 
Am I missing something ?

Tags (1)
0 Kudos
1 Solution

Accepted Solutions
HelloSiva
1 Nickel

RE: Unable to enter bios setup with F2 key on boot

Jump to solution

I did flash the bios to the older A04 version and I still have the same problem during boot. 

I found this online and I am able to enter into bios with Windows 8.  Is there any settings in the bios that can enable the boot hot key? 

To enter Setup Utility:

  1. Open the Charm Bar by pressing Windows Key-C
  2. Click on Settings
  3. Click on Change PC Settings
  4. Click on General
  5. Scroll to the bottom and click on Advanced Startup -> Restart Now
  6. Click on Troubleshoot
  7. Click on Advanced Options
  8. Click on UEFI Firmware Settings
  9. Click on Restart
0 Kudos
7 Replies

RE: Unable to enter bios setup with F2 key on boot

Jump to solution

Hi HelloSiva,

Please connect an external keyboard and tap F2 and check if system enters the BIOS page? Also try Fn + F2 to enter the BIOS.

Thanks and regards,
Senthil S
#iworkfordell.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

HelloSiva
1 Nickel

RE: Unable to enter bios setup with F2 key on boot

Jump to solution

Hi Senthil,

Nothing worked.  BTW, This is a brand new laptop that I got yesterday.  Is there anything else I can do?

Siva

0 Kudos

RE: Unable to enter bios setup with F2 key on boot

Jump to solution

Hi HelloSiva,

Please update the BIOS using the link below and check if the issue persists.

http://dell.to/17UK83C

Connect the Ac Adapter before updating the BIOS and do not use the system until it restarts after the update.

Please send me the system service tag or express service code through a private chat, I will see what best can be done.

Click on my username select start conversation and send me the details. 

Please refer to the link below where to locate the service tag or express service code.

http://dell.to/162b3za

Thanks and regards,
Senthil S
#iworkfordell.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

0 Kudos
HelloSiva
1 Nickel

RE: Unable to enter bios setup with F2 key on boot

Jump to solution

I did flash the bios to the older A04 version and I still have the same problem during boot. 

I found this online and I am able to enter into bios with Windows 8.  Is there any settings in the bios that can enable the boot hot key? 

To enter Setup Utility:

  1. Open the Charm Bar by pressing Windows Key-C
  2. Click on Settings
  3. Click on Change PC Settings
  4. Click on General
  5. Scroll to the bottom and click on Advanced Startup -> Restart Now
  6. Click on Troubleshoot
  7. Click on Advanced Options
  8. Click on UEFI Firmware Settings
  9. Click on Restart
0 Kudos

RE: Unable to enter bios setup with F2 key on boot

Jump to solution

Hi HelloSiva,

Enter control panel and under “Power Options” Click “Choose what the power buttons do” in the left bar, then uncheck “Turn on fast startup” in the bottom group of options. You may have to click “Change settings that are currently unavailable” at the top of the window and go through a UAC prompt first.

Thanks and regards,
Senthil S
#iworkfordell.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

0 Kudos
727stretch
3 Silver

RE: Unable to enter bios setup with F2 key on boot

Jump to solution

Was there's any resolution to this? I'm having the same issue in my Inspiron 11 3137 recently updated to Win 10.

_______________________________________________________________________________________________

Inspiron 11 3137: Pentium 3556U, 8GB G.SKILL RAM upgrade, 128GB Transcend SSD upgrade, running Win 10 x64

0 Kudos
ashfaqkhaji
1 Copper

RE: Unable to enter bios setup with F2 key on boot

Jump to solution

 

Please suggest me for this.. I am trying to enter BIOS, F+F12, F+F2 but I am not able enter BIOS

0 Kudos