Biso07
1 Copper

Unable to install Chrome browser

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Hi,

Just bought a dell xps 15 9550 and am unable to find touchpad settings, as it seems the Microsoft driver is very limited and unable to change scrolling settings no matter what I do. is there a dell driver somewhere?

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Biso07
1 Copper

RE: Unable to install Chrome browser

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Thanks for your reply. I just noticed that the subject is about chrome and didnt include the touchpad as I had problems installing the browser with an unspecified error. I have fixed both problems so in case anyone else is having these problems they can try them.

1. For touchpad I installed the synaptics driver and it works perfectly now.

2. For the chrome browser issue not installing, I had to disable Mcafee Antivirus.

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Community Manager
Community Manager

RE: Unable to install Chrome browser

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Hi biso07,

Thanks for posting.

Here is some information on how to troubleshoot the XPS 15 9550 and suggestions for the touchpad. 

Please post back if you need additional assistance so the experts here can respond.  Thanks.

Regards,
Robert


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
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Biso07
1 Copper

RE: Unable to install Chrome browser

Jump to solution

Thanks for your reply. I just noticed that the subject is about chrome and didnt include the touchpad as I had problems installing the browser with an unspecified error. I have fixed both problems so in case anyone else is having these problems they can try them.

1. For touchpad I installed the synaptics driver and it works perfectly now.

2. For the chrome browser issue not installing, I had to disable Mcafee Antivirus.

0 Kudos