Venue11Pro - No batteries found - Error Code 2000-0131

[Patrick So]

Hi Supporting,

The tablet doesn't work. i don't find any battery here either, not sure what's happening though I got the tablet plugged in. Can you please have a look and advise?

thank you.

Best regards,

Patrick

[Patrick So]

Hi All,

Any news?

Thank you.

Best regards,

Patrick

[DELL-Colin Hu]

Hi Patrick,

With that error code you'll be looking at needing to get a replacement battery.

You mention that "The tablet doesn't work". Is the battery problem the only issue or is there something else wrong with the Venue?