Highlighted
Patrick So
1 Copper

Venue11Pro - No batteries found - Error Code 2000-0131

Hi Supporting,

The tablet doesn't work. i don't find any battery here either, not sure what's happening though I got the tablet plugged in. Can you please have a look and advise?

thank you.

Best regards,

Patrick

2 Replies
Highlighted
Patrick So
1 Copper

RE: Venue11Pro - No batteries found - Error Code 2000-0131

Hi All,

Any news?

Thank you.

Best regards,

Patrick

Highlighted
Moderator
Moderator

RE: Venue11Pro - No batteries found - Error Code 2000-0131

Hi Patrick,

With that error code you'll be looking at needing to get a replacement battery.

You mention that "The tablet doesn't work". Is the battery problem the only issue or is there something else wrong with the Venue?

Colin H
Dell | Social Outreach Services

I'm based in the UK and available Monday to Friday 9am-5pm GMT