Shigarf Mashaam
Not applicable

Video Card Driver installation issue

Recently i switched from Linux to Windows and downloaded all the official drivers from download center, but i'm unable to install the video card driver either of Inter or AMD, both says "this computer does not meet the minimum requirement" and my WiFi of this device stopped working along with, i have to use wired connection now, please let me know the fix for these issues.

 

(Dell Inspiron 3521 : Windows 10 64 bit)

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DELL-Rishi
Moderator
Moderator

RE: Video Card Driver installation issue

Hi SHIGARF MASHAAM,

Update the BIOS - http://bit.ly/2ctcaAW- restart the system and then install the chipset drivers on the system. Restart the system and then install the Intel video driver first - restart again and then install the AMD driver and restart. This should work.

For the wifi issue - I would need more descriptive detail about the issue, so we could advise an optimal resolution.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

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