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Last reply by 08-12-2016 Solved
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167712

Video stutters and audio buzzes.

I have a DELL Inspiron and just today I noticed that while playing video from Youtube or other online video sites like Bliptv, the video will randomly stutter and emit a loud buzzing sound. There's no rhyme or reason to it, and my computer doesn't appear to be overheating at all. 

Can anyone help with a possible solution to this problem?

Replies (45)
2 Bronze
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3610

I'm experiencing stuttering in video playback.  Do you have a fix for this?  Thanks.  I'm using windows 7. 

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3610

I have uninstalled, and uninstalled and reinstalled and it did not work.

2 Bronze
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3610

Hello Dell,

  I have a brand new Dell Inspiron 15 7541 laptop.  The video on any news website is extremely slow/choppy.  Do you have an recommendedfixes?

Thanks

KC

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3610

Thanks so much! My Dell XPS was experiencing intermittent loud and soft humming, stuttering video, and depixellation, and I had tried a many possible solutions to no avail. But when I uninstalled Dell Support Assist, and SupportAssist PROBLEM SOLVED!!! Thanks.

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3610

I am still having this problem and awaiting the hotfix. In the meantime I have disable the two related drivers.

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3610

Just abut ready to buy a full version of win7 so that I could do a complete format of this thing. I would be grateful for any help. I was wondering if it was the onboard graphics conflicting with the Gforce card  then we got to thinking it must bae a windows update, then I saw your post

carl j krist

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4052

Hi Joe, 

Experiencing the same problem, can u help me on this issue. 

Thank you

2 Bronze
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4052

Hey DELL-Joe B, I've been having the same trouble. The computer occasionally buzzes whenever any audio is played. I uninstalled Dell SupportAssist and the associated programs and found that it did not significantly decrease the buzzing. Please post the suggested hotfix so that the customers can fix this issue. I recommend this hotfix is made available on the site itself, rather than through one-on-one communication, since the problem is so obviously widespread. Thank you

2 Bronze
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4052

Hello Joe B

I have a Studio 1735 running Windows 7 and I have this problem with the studdering video. Can you send me a link to the hotfix for this problem.

Regards

Derek Mc Farlane

2 Bronze
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4052

our laptop too has had trouble lately when my son has been playing games, symptoms are video stuttering, sound looping/buzzing and eventually the whole game freezes which then either causes the system to crash or we have to force a shut down as ctrl/alt/delete won't respond.

Can you send us the link to the hotfix please? Or should I phone Dell, our warranty expires middle of this month.

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