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Techie-EST

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15082

August 28th, 2013 13:00

Vostro 2510 battery charging issue

Vostro 2510, Win 7 Pro

The battery only charges when the computer is not turned on (either sleeping, hibernation or shutdown).

  • Turn the computer on and the charging stops after about 15 seconds.
  • Battery monitor "Plugged in, not charging"
  • If the computer is put to sleep or shutdown, charging will not resume until I remove and then replace the power adapter.

Have already removed the Microsoft ACPI Compliant Battery… from the device manager.

Thanks in advance for assistance .

DELL-Appu S

3.1K Posts

August 28th, 2013 13:00

Hi Techie-EST,

Please check if the charging port on the laptop is loose. Connect an alternate AC Adapter to see if that works fine with the system. Alternatively, try the steps mentioned below:

*Check the AC Adapter in BIOS; check the ‘AC Adapter type’ status if it shows ‘Unknown/  Not Detected / 65W / 90W / 130W'.
*If you get the status as 'Unknown / Not Detected' then reset BIOS to defaults:

  • Restart the computer, tap 'F2' key on Dell logo 4-5 times
  • This will take you to the main screen of BIOS
  • Press ‘F9’ key once, highlight ‘Yes’, press ‘Enter’
  • Press ‘F10’ key once, highlight ‘Yes’, press ‘Enter’

Also, check the Battery Health Meter:

  • Right click on the battery icon on the taskbar
  • Choose ‘Dell Health Meter’
  • Click on ‘Battery Health’ tab
  • Examine the information shown in the window

Please reply if you have any questions.

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