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Juha123
1 Nickel

Vostro 3360 Fan not running

Dear Dell,

 

after replacing my Motherboard because of Display Problems my CPU is not running any more. I got the following error messgae when running the diagnostic tool:

 

Error code: 2000-0511

Validation: 96997

Msg: The (Processor Fan) fan failed to respond correctly.

 

The latest BIOS is installed.

 

Kind regards

 

Ju Ha

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2 Replies
Juha123
1 Nickel

RE: Vostro 3360 Fan not running

Additional comment: Mainboard was changed by Dell Service within 1 year warrenty.

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zwer4e
1 Nickel

RE: Vostro 3360 Fan not running

1. Freshly installed motherboard is faulty

or

2. When motherboard was replaced fan was accidentally not connected.

or

3. Motherboard replacement is just a coincidence and fan is faulty.

If Dell serviced it contact them to sort it out.

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