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March 29th, 2016 07:00

Vostro 3550 Windows 10 Upgrade - Black Screen

Getting a black screen on your Vostro 3550 laptop after attempting the Windows 10 upgrade?  

Seems there is a BIOS incompatibility.  You'll need to connect an external monitor via HDMI - that will allow you to see the Windows 10 initial setup screens and get through them.  

After you get Windows 10 running - you'll need to update the BIOS to Version A12:  LINK HERE

As of right now - still having some trouble with the explorer.exe process restarting randomly.  That seems to be the only residual issue.

Hope this helps someone!

Bob.

  

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