FRADONA
1 Copper

WIFI CARD ON LATITUDE E6410 DISAPEARED

Hi, I can't access to my wireless network because it seems there is no more wifi card install on my computer.

I perform the INTEL PROset Wireless diagnostics and the first test on hardware failed caus pilot problems.

When I'm looking for the card I can't find it as hardware (but the card fisicaly is connected)

how to solve the problem?

0 Kudos
9 Replies

RE: WIFI CARD ON LATITUDE E6410 DISAPEARED

Hi,

*Have you performed any changes ( software/hardware) on the system before which the wireless card disappeared?

*Which is the wireless card that was installed on the system?

*What is the operating system installed on the system ,also send the service tag of the system via private message so that I can assist you further.

Awaiting your response.

Kind Regards,

DELL-Jennifer K
Social Media and Community Professional
#IWork4Dell
Manuals and Drivers

0 Kudos
FRADONA
1 Copper

RE: WIFI CARD ON LATITUDE E6410 DISAPEARED

Hi,

no changes has been performed. However laptop has been infected heavily by virus;

I don't know which is the wirless card but I know it is an Intel one. I can't see it on my laptop.

Windows 7 32b

where to find the service tag? how to send it to you via private message?

Thanks

0 Kudos

RE: WIFI CARD ON LATITUDE E6410 DISAPEARED

Hi,

I would ask you to run a antivirus and malware scan on the system.

Then if the issue still seen go to at RUN type devmgmt.msc to go to device manager under network adapters check if the wireless card is seen.

Awaiting your response after trying these steps.

Kind Regards,

DELL-Jennifer K
Social Media and Community Professional
#IWork4Dell
Manuals and Drivers

0 Kudos
Highlighted
Anonymous
6 Gallium

RE: WIFI CARD ON LATITUDE E6410 DISAPEARED

for help nd support call on :1885020597

FRADONA
1 Copper

RE: WIFI CARD ON LATITUDE E6410 DISAPEARED

Hi,

bluetooth appeared but the wifi card still not visible

0 Kudos

RE: WIFI CARD ON LATITUDE E6410 DISAPEARED

Hi,

Which is the wifi card installed on the system.Also ensure the wifi card is enabled in the BIOS.

Awaiting your reply.

Regards,

DELL-Jennifer K
Social Media and Community Professional
#IWork4Dell
Manuals and Drivers

0 Kudos
FRADONA
1 Copper

RE: WIFI CARD ON LATITUDE E6410 DISAPEARED

Ho to do it?

0 Kudos
dallascowboyswo
4 Germanium

RE: WIFI CARD ON LATITUDE E6410 DISAPEARED

When the computer boots up and you see the Dell logo press F2 and that gets into the system BIOS

Sam

Own: Dell Chromebook 11, Alienware M11xR2

   

Forum Member since 2004

"If your issue was resolved, please click  Yes ".

#idoNOTwork4Dell

0 Kudos
FRADONA
1 Copper

RE: WIFI CARD ON LATITUDE E6410 DISAPEARED

THE WIFI CARD IS: INTELWIFI

IN THE BIOS THE CARD IS ENABLED

BUT IT STILL NOT RUN NOR IS VISIBLE

0 Kudos