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WIFI CARD ON LATITUDE E6410 DISAPEARED
Hi, I can't access to my wireless network because it seems there is no more wifi card install on my computer.
I perform the INTEL PROset Wireless diagnostics and the first test on hardware failed caus pilot problems.
When I'm looking for the card I can't find it as hardware (but the card fisicaly is connected)
how to solve the problem?
FRADONA
5 Posts
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September 22nd, 2015 11:00
Hi,
no changes has been performed. However laptop has been infected heavily by virus;
I don't know which is the wirless card but I know it is an Intel one. I can't see it on my laptop.
Windows 7 32b
where to find the service tag? how to send it to you via private message?
Thanks
DELL-Jennifer K
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September 22nd, 2015 11:00
Hi,
*Have you performed any changes ( software/hardware) on the system before which the wireless card disappeared?
*Which is the wireless card that was installed on the system?
*What is the operating system installed on the system ,also send the service tag of the system via private message so that I can assist you further.
Awaiting your response.
Kind Regards,
DELL-Jennifer K
1.2K Posts
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September 23rd, 2015 00:00
Hi,
I would ask you to run a antivirus and malware scan on the system.
Then if the issue still seen go to at RUN type devmgmt.msc to go to device manager under network adapters check if the wireless card is seen.
Awaiting your response after trying these steps.
Kind Regards,
Anonymous
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September 23rd, 2015 07:00
for help nd support call on :1885020597
FRADONA
5 Posts
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September 24th, 2015 02:00
Hi,
bluetooth appeared but the wifi card still not visible
DELL-Jennifer K
1.2K Posts
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September 25th, 2015 07:00
Hi,
Which is the wifi card installed on the system.Also ensure the wifi card is enabled in the BIOS.
Awaiting your reply.
Regards,
FRADONA
5 Posts
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September 25th, 2015 08:00
Ho to do it?
dallascowboyswo
2.4K Posts
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September 25th, 2015 08:00
When the computer boots up and you see the Dell logo press F2 and that gets into the system BIOS
FRADONA
5 Posts
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November 2nd, 2015 01:00
THE WIFI CARD IS: INTELWIFI
IN THE BIOS THE CARD IS ENABLED
BUT IT STILL NOT RUN NOR IS VISIBLE