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lcpbear
1 Copper

WebCam

After a hard drive crash and new install, my integrated WebCam on my Dell Studio 1749 thinks it is a usb video device when it is actually built into the top of the laptop.  Does anybody know how I can get it to stop thinking it is usb and built in?

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RE: WebCam

Hi Lcpbear,

Did you install all drivers after re-installing the operating system? Click on the link below for steps on how to use the Dell Drivers & Downloads Website to download drivers:

http://dell.to/19FbKcm

Drivers & Downloads for Studio 1749: http://dell.to/17kCUVY

Since the hard drive crashed and you have re-installed the operating system, you may have to re-install the Webcam drivers from My Dell Downloads Software link.

My Dell Downloads Frequently Asked Questions: http://dell.to/19qs2I5

If you still face issues, please click on the link below to troubleshoot issues with the webcam:

http://dell.to/19qqcH7

When these steps do not resolve the issue, a diagnostic test is available for the webcam. Run the Dell PC Diagnostics for Webcam Issues.

Link for Dell PC Diagnostics: http://dell.to/1bjGJxZ

Let us know if further help is needed.

Thanks & regards,
Babita S
#iworkforDell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region ->
US Customers; UK Customers; India Customers. For Dell support videos click Here

 

 

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