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Josh94
1 Copper

Webcam Not Connected for Inspiron 3521

My built-in webcam is not working on my Dell Inspiron 3521. I went to the device manager and looked under "imaging devices" and I did not see the webcam there. 

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PudgyOne
6 Indium

RE: Webcam Not Connected for Inspiron 3521

Josh94,

Did you recently install/reinstall the operating system? If yes, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers and Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.

(Windows 8)How to make the webcam work with help from this youtube. You have to open the Camera app first, and then click Settings on the charm bar to see where you can give the app permission to use the webcam.

Try reading...

Using and Troubleshooting the Dell Webcam and Dell Webcam Central Software You can try this file, also known as Dell Webcam Central Version 1.40.05 .

Make a system restore point.

Start, control panel, device manager, Go to the USB Controller section and click the + sign. Go to each USB Root Hub. right click on it, left click uninstall.

Restart your computer. When you login, the new hardware wizard will reinstall everything. Please be patient, it could take up to 2 minutes.

Try the webcam and see if it works.

If no, then the webcam became detached from the motherboard, usually near the webcam

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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