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kevinbouah
1 Copper

Webcam and DVD not working

My Dell 502x -XPS 15 had a network issue, which my IT guy 'sorted out' two days ago. I have been running Windows 10 on the system for aprox. 1 year now, and despite all the ''negative'' news being spread about Windows 10, I have had no real issues....up till now. I find now that my webcam and dvd/cd drive does not work. Can someone help/

e. Please help.

0 Kudos
4 Replies
LSUFAN51
4 Ruthenium

RE: Webcam and DVD not working

I'd suggest you first check webcam is turn on. Please type Settings onto the [Cortana] search box, click on 'Privacy', and then Camera.

LSUFAN51
4 Ruthenium

RE: Webcam and DVD not working

If the camera is on and webcam still isn't fix, I suggest you uninstall and reinstall webcam driver in device manager. Please follow steps in link below:  

Webcam troubleshooting

EDIT:


kevinbouah
1 Copper

RE: Webcam and DVD not working

I downloaded Dell R230103 driver and it worked....now for the dvd/cd drive

e. Please help.

LSUFAN51
4 Ruthenium

RE: Webcam and DVD not working

Please click on link below, hopefully it will be a help to you.

youtu.be/XKjfMcBibnk