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jknmodelworks
1 Copper

Webcam issue

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I have a Dell Inspiron 15R 3521.  It indicates that there is a web camera module Y3PX8 installed, but I cannot find how to operate it, it is not listed under programs or devices, yet after a dell hardware scan, the module is listed?  What and how do I get the webcam to work? 

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Moderator
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RE: Webcam issue

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jknmodelworks,

Download and install Dell Webcam Central Version 1.40.05 and you can use this to work the webcam. This is not needed to use Skype.

Windows 8, see the video below to give the webcam permission.

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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3 Replies
Moderator
Moderator

RE: Webcam issue

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jknmodelworks,

Download and install Dell Webcam Central Version 1.40.05 and you can use this to work the webcam. This is not needed to use Skype.

Windows 8, see the video below to give the webcam permission.

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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jknmodelworks
1 Copper

RE: Webcam issue

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After several attempts in the past, it finally work!  thanks again Rockstar Rick!!!

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Moderator
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RE: Webcam issue

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jknmodelworks,

Glad you got it working! Thanks for positng back.

Take care,

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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